As part of our ongoing commitment to providing you with the most convenient car sharing experience, we are making changes to our in-car technology.
It will take 6 to 8 weeks to update the entire fleet, so you may arrive to a car with either technology. To ensure your trip proceeds smoothly it will be important to understand how both systems work. Please review the information below.
By the end of January, all fuel cards will be changed so they can be used at any pay-at-the-pump station.
Yes! As long as you have a valid reservation booked, your member card should work at all vehicles, regardless of which technology is equipped. If you have difficulty accessing or operating your reserved car at any time, contact our 24/7 Member Services Team for assistance at 1-844-341-7888.
Your upcoming reservations will not be cancelled or modified. You might receive a second confirmation email noting that the car has been changed to one with the new technology.
Fuel cards will be stored in the glove box key holder (in the slot beneath the key). Use the Enterprise CarShare app to book and extend reservations.